{"id":29266,"date":"2025-09-26T17:27:49","date_gmt":"2025-09-26T17:27:49","guid":{"rendered":"https:\/\/amberlita.lt\/prekiu-pirkimo-ir-grazinimo-taisykles\/"},"modified":"2025-11-02T19:52:20","modified_gmt":"2025-11-02T19:52:20","slug":"purchase-and-return-policy","status":"publish","type":"page","link":"https:\/\/amberlita.lt\/en\/purchase-and-return-policy\/","title":{"rendered":"Purchase and Return Policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1320.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.88%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h2 data-start=\"224\" data-end=\"249\"><strong data-start=\"227\" data-end=\"249\">General Provisions<\/strong><\/h2>\n<p data-start=\"251\" data-end=\"481\">These Terms and Conditions of Purchase constitute a legally binding document that defines the rights, obligations, and responsibilities between the Buyer and the Seller when purchasing goods from the online store <a class=\"decorated-link\" href=\"http:\/\/www.amberlita.lt\" target=\"_new\" rel=\"noopener\" data-start=\"464\" data-end=\"480\">www.amberlita.lt<\/a>.<\/p>\n<h2 data-start=\"483\" data-end=\"510\"><strong data-start=\"486\" data-end=\"510\">Information About Us<\/strong><\/h2>\n<p data-start=\"512\" data-end=\"716\">2.1. We are UAB Amberlita, registered in Lithuania since 1996.<br data-start=\"574\" data-end=\"577\" \/>Company code: 141392246<br data-start=\"600\" data-end=\"603\" \/>Address: Taikos pr. 81A-2, Klaip\u0117da, LT-94115, Lithuania.<br data-start=\"660\" data-end=\"663\" \/>Our company manufactures amber jewelry and souvenirs.<\/p>\n<h2 data-start=\"718\" data-end=\"757\"><strong data-start=\"721\" data-end=\"757\">Conclusion of Purchase Agreement<\/strong><\/h2>\n<p data-start=\"759\" data-end=\"1086\">3.1. The agreement between the Buyer and the Seller is considered valid from the moment the Buyer selects the desired product(s), adds them to the shopping cart, and clicks the \"Order\" button.<br data-start=\"951\" data-end=\"954\" \/>The order and payment are confirmed by a VAT invoice sent to the email address provided or included with the shipment, if requested.<\/p>\n<h2 data-start=\"1088\" data-end=\"1116\"><strong data-start=\"1091\" data-end=\"1116\">Rights of the Parties<\/strong><\/h2>\n<p data-start=\"1118\" data-end=\"1394\">4.1. The Buyer has the right to purchase goods from the online store in accordance with these Terms and the store's procedures.<br data-start=\"1245\" data-end=\"1248\" \/>4.2. The Seller may suspend the Buyer's access to the store without prior notice if the Buyer attempts to disrupt or harm the website's operation.<\/p>\n<h2 data-start=\"1396\" data-end=\"1429\"><strong data-start=\"1399\" data-end=\"1429\">Obligations of the Parties<\/strong><\/h2>\n<p data-start=\"1431\" data-end=\"2117\">5.1. The Buyer must accept the ordered goods and pay for them.<br data-start=\"1493\" data-end=\"1496\" \/>5.2. If the Buyer refuses to accept the goods upon delivery without valid reason, the Buyer must cover delivery costs.<br data-start=\"1614\" data-end=\"1617\" \/>5.3. If the Buyer decides to cancel the order after submitting it, they must notify the Seller within 1 business day via email <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1744\" data-end=\"1764\">amberlita2@gmail.com<\/a> or phone +370 652 53052.<br data-start=\"1789\" data-end=\"1792\" \/>5.4. By using the online store, the Buyer agrees to these Terms and must comply with them.<br data-start=\"1882\" data-end=\"1885\" \/>5.5. The Seller shall deliver the goods to the address provided by the Buyer within the agreed delivery time.<br data-start=\"1994\" data-end=\"1997\" \/>5.6. If the Seller is unable to deliver the goods, the paid amount will be refunded to the Buyer within 5 business days.<\/p>\n<h2 data-start=\"2119\" data-end=\"2132\"><strong data-start=\"2122\" data-end=\"2132\">Prices<\/strong><\/h2>\n<p data-start=\"2134\" data-end=\"2515\">6.1. The valid price is the one displayed next to the product in the online store at <a class=\"decorated-link\" href=\"http:\/\/www.amberlita.lt\" target=\"_new\" rel=\"noopener\" data-start=\"2219\" data-end=\"2235\">www.amberlita.lt<\/a>, excluding system error cases.<br data-start=\"2266\" data-end=\"2269\" \/>6.2. Prices include VAT applicable in the Republic of Lithuania, but <strong data-start=\"2338\" data-end=\"2348\">do not<\/strong> include delivery charges, which are shown at checkout.<br data-start=\"2403\" data-end=\"2406\" \/>6.3. We reserve the right to change prices, but this does not affect orders that have already been confirmed.<\/p>\n<h2 data-start=\"2517\" data-end=\"2537\"><strong data-start=\"2520\" data-end=\"2537\">Export Duties<\/strong><\/h2>\n<p data-start=\"2539\" data-end=\"2838\">7.1. If you order goods for delivery outside Lithuania, please note that additional customs duties or taxes may apply depending on the laws of the destination country.<br data-start=\"2706\" data-end=\"2709\" \/>The Buyer is responsible for all such taxes and charges.<br data-start=\"2765\" data-end=\"2768\" \/>Before ordering, please contact your local customs office for details.<\/p>\n<h2 data-start=\"2840\" data-end=\"2862\"><strong data-start=\"2843\" data-end=\"2862\">Product Quality<\/strong><\/h2>\n<p data-start=\"2864\" data-end=\"3439\">8.1. We guarantee that the products listed in the store <a class=\"decorated-link\" href=\"http:\/\/www.amberlita.lt\" target=\"_new\" rel=\"noopener\" data-start=\"2920\" data-end=\"2936\">www.amberlita.lt<\/a> match their descriptions. All amber is genuine and supplied by reputable suppliers belonging to the International Amber Association, ensuring product authenticity.<br data-start=\"3100\" data-end=\"3103\" \/>All precious metal jewelry meets declared purity standards and hallmarking regulations.<br data-start=\"3190\" data-end=\"3193\" \/>8.2. Claims regarding product quality may be submitted within 14 business days from delivery. After this period, claims are not accepted.<br data-start=\"3330\" data-end=\"3333\" \/>8.3. The Seller is not responsible for changes resulting from improper use or natural wear of the product.<\/p>\n<h2 data-start=\"3441\" data-end=\"3455\"><strong data-start=\"3444\" data-end=\"3455\">Payment<\/strong><\/h2>\n<p data-start=\"3457\" data-end=\"3485\">Payment methods available:<\/p>\n<ul data-start=\"3486\" data-end=\"3719\">\n<li data-start=\"3486\" data-end=\"3523\">\n<p data-start=\"3488\" data-end=\"3523\">International Visa and MasterCard<\/p>\n<\/li>\n<li data-start=\"3524\" data-end=\"3550\">\n<p data-start=\"3526\" data-end=\"3550\">PaySera online banking<\/p>\n<\/li>\n<li data-start=\"3551\" data-end=\"3561\">\n<p data-start=\"3553\" data-end=\"3561\">PayPal<\/p>\n<\/li>\n<li data-start=\"3562\" data-end=\"3719\">\n<p data-start=\"3564\" data-end=\"3719\">Bank transfer to:<br data-start=\"3581\" data-end=\"3584\" \/>UAB Amberlita, Taikos pr. 81A-2, Klaip\u0117da, LT-94115, Lithuania<br data-start=\"3646\" data-end=\"3649\" \/>Company code: 141392246<br data-start=\"3672\" data-end=\"3675\" \/>Account No.: LT957300010002289583 (Swedbank)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3721\" data-end=\"3806\">The order is processed and the delivery period starts only after payment is received.<\/p>\n<h2 data-start=\"3808\" data-end=\"3823\"><strong data-start=\"3811\" data-end=\"3823\">Delivery<\/strong><\/h2>\n<p data-start=\"3825\" data-end=\"4156\">10.1. Delivery within Lithuania: 3\u20137 business days.<br data-start=\"3876\" data-end=\"3879\" \/>10.2. Delivery outside Lithuania: 5\u201330 business days.<br data-start=\"3932\" data-end=\"3935\" \/>10.3. Delivery to Russia and Belarus is not available.<br data-start=\"3989\" data-end=\"3992\" \/>10.4. Goods are delivered by an authorized courier service indicated at checkout.<br data-start=\"4073\" data-end=\"4076\" \/>10.5. If you prefer your own courier, please contact us at: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4136\" data-end=\"4156\">amberlita2@gmail.com<\/a><\/p>\n<h2 data-start=\"4158\" data-end=\"4172\"><strong data-start=\"4161\" data-end=\"4172\">Returns<\/strong><\/h2>\n<p data-start=\"4174\" data-end=\"4574\">11.1. Returns and exchanges are carried out in accordance with the Lithuanian Ministry of Economy Order No. 217 (June 29, 2001), except cases where returns are not allowed (e.g., natural pearls, gemstones, precious metals and their products \u2014 except artificial jewelry).<br data-start=\"4444\" data-end=\"4447\" \/>Refunds are always issued only to the payer's bank account within 5 business days after the Seller receives the returned goods.<\/p>\n<p data-start=\"4576\" data-end=\"4760\">11.2. To return an item for quality or other acceptable reasons, the Buyer must notify the Seller within 14 business days and provide product name, order number, and reason for return.<\/p>\n<p data-start=\"4762\" data-end=\"4788\">11.3. Returned goods must:<\/p>\n<ul data-start=\"4789\" data-end=\"4929\">\n<li data-start=\"4789\" data-end=\"4823\">\n<p data-start=\"4791\" data-end=\"4823\">be in original intact packaging;<\/p>\n<\/li>\n<li data-start=\"4824\" data-end=\"4839\">\n<p data-start=\"4826\" data-end=\"4839\">be undamaged;<\/p>\n<\/li>\n<li data-start=\"4840\" data-end=\"4895\">\n<p data-start=\"4842\" data-end=\"4895\">be unused and not show loss of commercial appearance;<\/p>\n<\/li>\n<li data-start=\"4896\" data-end=\"4929\">\n<p data-start=\"4898\" data-end=\"4929\">include full original contents.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4931\" data-end=\"5003\">11.4. The Seller may refuse returns if the conditions above are not met.<\/p>\n<p data-start=\"5005\" data-end=\"5118\">11.5. If an incorrect or defective product is delivered, the Seller will replace it or refund the purchase price.<\/p>\n<p data-start=\"5120\" data-end=\"5197\">11.7. Return shipping costs for non-defective goods are covered by the Buyer.<\/p>\n<h2 data-start=\"5199\" data-end=\"5215\"><strong data-start=\"5202\" data-end=\"5215\">Liability<\/strong><\/h2>\n<p data-start=\"5217\" data-end=\"5480\">12.1. The Buyer is responsible for providing accurate information when placing an order.<br data-start=\"5305\" data-end=\"5308\" \/>12.2. The Seller is not responsible for information on third-party sites accessed via links.<br data-start=\"5400\" data-end=\"5403\" \/>12.3. Product images are illustrative and may differ from the actual product.<\/p>\n<h2 data-start=\"5482\" data-end=\"5498\"><strong data-start=\"5485\" data-end=\"5498\">Copyright<\/strong><\/h2>\n<p data-start=\"5500\" data-end=\"5659\">13.1. All rights are reserved by UAB Amberlita.<br data-start=\"5547\" data-end=\"5550\" \/>13.2. Any use, copying, or distribution of website content without written permission is strictly prohibited.<\/p>\n<h2 data-start=\"5661\" data-end=\"5676\"><strong data-start=\"5664\" data-end=\"5676\">Contacts<\/strong><\/h2>\n<p data-start=\"5678\" data-end=\"5743\">Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5685\" data-end=\"5705\">amberlita2@gmail.com<\/a><br data-start=\"5705\" data-end=\"5708\" \/>Phone: +370 65253052, +370 65256056<\/p>\n<h2 data-start=\"5745\" data-end=\"5768\"><strong data-start=\"5748\" data-end=\"5768\">Final Provisions<\/strong><\/h2>\n<p data-start=\"5770\" data-end=\"5990\">15.1. These Terms take effect upon approval and remain in force until all obligations are fulfilled.<br data-start=\"5870\" data-end=\"5873\" \/>15.2. Disputes are resolved through negotiation; if not resolved, they may be referred to court under Lithuanian law.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1320.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><\/div><\/div><\/div><\/div><\/div><!-- \/wp:post-content -->","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29266","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/amberlita.lt\/en\/wp-json\/wp\/v2\/pages\/29266","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amberlita.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/amberlita.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/amberlita.lt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/amberlita.lt\/en\/wp-json\/wp\/v2\/comments?post=29266"}],"version-history":[{"count":3,"href":"https:\/\/amberlita.lt\/en\/wp-json\/wp\/v2\/pages\/29266\/revisions"}],"predecessor-version":[{"id":29269,"href":"https:\/\/amberlita.lt\/en\/wp-json\/wp\/v2\/pages\/29266\/revisions\/29269"}],"wp:attachment":[{"href":"https:\/\/amberlita.lt\/en\/wp-json\/wp\/v2\/media?parent=29266"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}