Return policy Commodities bought at Amberlita.com may be returned within 14 working days. In order to return the item, you can do it within 14 business days from the day the shipment was delivered to you, informing us by the contacts provided, indicating the name of the goods, the order number, and the reasons for the return. Money for returned goods in all cases is transferred only to the payer's bank account within 5 (five) days, after accepting returned goods. The following conditions must be met when returning goods to the Seller: -the returned goods must be in the original packaging; - the goods cannot be damaged; - the product must not be used, it has not lost its appearance (undamaged labels, unbroken protective films, etc.) (this condition does not apply in the case of returning a defective product); - the returned item must be in the same set as the Buyer has received; The Seller has the right not to accept the goods returned by the Buyer if the Buyer fails to comply with the established procedure of returning goods. After receiving a return good and/or defective good, the Seller commits to take back such goods and replace them with similar eligible goods. In the case that the Seller does not have suitable goods for the replacement, the Buyer will be refunded the amount that had been paid, excluding the price for delivery. The cost of returning the item, if it is of good quality and is returned for some other reasons, it is paid by the Buyer. In all cases of returning the goods, the Buyer must first inform the Seller's responsible employees by contacts provided and only after receiving the information, to start the return of the goods.